Privacy Policy

Spinzo Games Company Limited ("we", "us", or "our") is dedicated to providing you with an outstanding gaming experience. In doing so, we collect, store, process, and safeguard your personal details when you access or use our mobile games, websites, and associated platforms (collectively, the "Services"). This Privacy Policy ("Policy") explains how we collect, store, manage, and share your information.

We place a high value on your privacy. This document is designed to inform you about how we handle the personal information you provide and the security practices we implement to protect it. All of our Services are subject to this Policy; by accessing or using any Service, you agree to our practices regarding your information as detailed herein. If you do not agree with this Policy, please do not download, install, or use our Services.

Data Collection and Purpose

As you engage with our Services, we acquire different forms of data designed to optimize your gameplay and preserve the standards of our offerings.

Gameplay Details

Throughout your use of the Services, we record information concerning your in-game activities and your connections with other participants. This details may consist of your Player ID, in-game progress, IP address, unique device identifiers, and other details essential for elevating your experience and verifying service quality.

For services that include scoreboards and competitive structures, we record and publicly exhibit your achievements, rankings, and username. This feature allows comparisons between your status and that of other users, promoting community engagement. Other participants of the same title will be able to see your username and gaming metrics. Since high score lists and rankings are key to these Services, utilizing them constitutes your acknowledgment and agreement to this data publication.

Device and Geographical Information

We might collect details regarding your device type and geographical location to resolve technical problems and analyze user demographics. The processed records may include aliases, Player IDs, device numbers, operating system versions, device specifications, advertiser IDs, locations, IPs, and other position data.

The aforementioned details help monitor your activity within our Services and facilitate custom content delivery, advertising relevance, and overall platform optimization. To learn how to prevent custom advertisements, please see the "Opt-out of Targeted Advertising" section in this document.

If you grant us permission, we may determine and process your exact geographic coordinates. We restrict the use of this information to immediate gameplay enhancements, such as matchmaking or localized features.

External Authentication Providers

If you register or log in using external authentication platforms ("Login Services") such as Google+ or Apple's Game Center, those providers may give you the option to transmit specific profile information to us. This incoming data may consist of identifiers like user ID, as well as geographical elements such as your city, state, or country of residence. We manage all information acquired through these external systems in alignment with their respective terms of service and privacy declarations.

We apply this data to generate your gaming account, confirm your identity during login sessions, and support your gameplay experience. External authentication platforms may also enable you to share updates regarding your in-game actions. If you wish to revoke access and request the removal of any data received via Apple Game Center or Google+, please reach out to us at contact@spinzogames.com.

Support Interactions

Whenever you request assistance from our Operations Team, we might gather details about your device (including operating system and model), location data, in-game name, Player ID, unique hardware identifiers, your name, email address, and the specifics of your inquiry. This ensures we can resolve troubleshooting cases effectively.

Transaction and Payment Details

When buying items or features in our Services, specific payment details may be briefly handled on behalf of our billing partners. However, this information is only held transiently in a format we cannot access or read. We do not compile or keep any billing or credit card information on our servers.

Public Forums and Direct Messaging

Any text or content you post on public message boards or send through direct messaging may be stored to improve our Services. Direct messages encompass any exchange of ideas or texts between users using our platforms. In-game text chats and direct messages on our community boards are examples of these channels. Please be aware that any info shared in public spaces or direct chat can be accessed, read, and saved by other participants. If you wish to request the deletion of your personal details from our boards, please notify us at contact@spinzogames.com.

To enhance your user journey, we may request your email address during forum sign-up. This email will primarily serve to inform you of substantial policy updates or board announcements. Additionally, we may use it to gather your thoughts on our games and send updates on news or promotions. If you choose to stop receiving these marketing or information emails, you can unsubscribe by sending a request to contact@spinzogames.com.

Site Operations and Social Widgets

When accessing our web pages, we may track details to enhance your site experience, including operating system data, browser versions, language choices, referring URLs, geographic region, and how you navigate our pages.

Our web platforms may integrate social media components, like the Facebook "Like" button, sharing tools, or interactive applets. These integration components might collect details such as your IP address, web pages visited, and may deploy cookies to operate correctly. These social utilities are hosted either by external partners or directly on our pages. Your usage of these features is subject to the privacy statements of the respective social media networks.

Sharing Your Information

Except as noted below, we will never disclose your personal details to third parties without your explicit authorization:

  • If you provide consent to allow external organizations to utilize your data for their advertising or promotion campaigns.
  • When required by judicial processes or when we establish that sharing is essential to conform to laws, respond to public authority demands, enforce our policies, or shield the rights, assets, and safety of our users and enterprise.
  • If we delegate key operations, such as customer helpdesk services, to specialized subcontractors or partner firms.
  • If we share fully de-identified or aggregated statistics with advertisers, business networks, and other partners.
  • In the scope of business reorganizations, asset liquidations, refinancing processes, or corporate acquisitions. You will receive prominent updates via email or site alerts outlining transitions in proprietorship and adjustments to the management of your personal details.

International Data Transmission

To ensure standard delivery and consistent platform uptime worldwide, your records may be processed outside of your home country. Legal standards for data protection differ by jurisdiction and might not match the safeguards of your local laws. We pledge to secure your personal data in accordance with the details outlined in this Policy. While we apply required security measures globally, the receiving jurisdictions might not be formally recognized under the adequacy frameworks of the European Commission.

Our software relies on international database and cloud systems. Consequently, your profiles (consisting of in-game names, Player IDs, device numbers, OS versions, device specs, advertiser IDs, coordinates, IP addresses, and localized data) may be stored on servers in the United States operated by Google Inc. We hold your information until you issue an account deletion request.

Our key hosting provider is Google Inc. Since our platform depends on global, real-time data replication to sync settings, usage of our Services requires your acknowledgment and acceptance of these cross-border data transfer practices.

Tracking Tools and Cookies

We might collect anonymous, aggregate information via cookies and matching tracking mechanisms. Cookies are basic data fragments dispatched by servers to your device storage. We utilize these elements to gauge page performance, tweak user settings, and continuously refine our software delivery.

Essential Cookies

These cookies are necessary for service security and operation. They allow us to detect potential spam, prevent fraudulent attempts, enforce our policies, and guarantee a secure environment. Because they are required for basic functionality, they cannot be turned off if you continue to use our platform.

Analytics and Usability Cookies

We employ analytical cookies to compile user counts and monitor hardware profiles. The anonymized reports generated help us identify errors and implement performance upgrades. We also track active feature utilization to determine which services are most beneficial.

Marketing Cookies

Marketing and advertising cookies allow us to display relevant, targeted commercials within our platforms and across external networks.

Third-party SDKs and plugins integrated into our Services may deploy their own tracking files. Furthermore, external entities running ads on our pages or apps might trace details whenever you select or interact with their banners. We lack governance over external networks and cannot assure that their policies align with our standards. We advise inspecting their respective policies directly for inquiries on their tracking processes.

Ad Partners

Our platform cooperates with the following network advertisers:

Data Safeguards and Protection

We follow standard industry methodologies and establish reasonable controls to protect the privacy, integrity, and confidentiality of the information we maintain. Furthermore, we leverage the following technical and operational protocols to secure users' personal records against loss, disclosure, or corruption:

Network Infrastructure Security

We put in place security measures to block unauthorized entry to our servers and avert malware or intrusion attempts. Continuous monitoring is carried out. Additionally, we use robust encrypted protocols to shield data transfers between our database and server locations.

Staff Training and Compliance Management

Our workforce undergoes periodic security instructions regarding user confidentiality. We have also appointed a dedicated data safety coordinator responsible for monitoring our data practices and mitigating exposure risks.

Access Control and Physical Safeguards

Premises where database records are stored remain locked and access is strictly limited to authorized technical personnel. Documentations, physical storage drives, and virtual directories containing user records are protected by encryption, authentication, and secure lockers.

Duration of Data Storage

We store your Personal Information for the duration of your active membership or as required to administer the Services. We may preserve game scores and scoreboard logs for analysis or archiving after your account terminates; however, this details will be fully anonymized or deleted if requested. To request account deletion or to cancel service access, please write to us at contact@spinzogames.com.

When submitting a support ticket, your metadata (nicknames, Player ID, device details, OS type, app version, and scoring info) might be transmitted to Google Inc. servers in the U.S. This information serves only to resolve your inquiries and is permanently scrubbed three (3) years after the ticket is closed.

Declining Targeted Ads

Users can reject interest-based advertising on their mobile devices by opening their OS settings and adjusting the configurations: choose "Limit Ad Tracking" on Apple iOS or "Opt-out of interest-based ads" on Android platforms.

Access and Modifications

If your data changes or you choose to cease using our platforms, you may correct, update, or remove your profile information directly in your application settings or by contacting us at contact@spinzogames.com. Upon receipt of your request, we will deliver a digital copy of your records.

Your Privacy Entitlements

Depending on your location, you may claim the following privileges:

Access Request

You are entitled to verify whether we process your personal data and to request a copy of the records we maintain. To submit a query, please email contact@spinzogames.com or consult your in-app settings.

Rectification and Correction

If any information we process is incorrect or incomplete, you can demand that we correct it. To update your records, contact us at contact@spinzogames.com or adjust the values in your profile settings.

Deletion and Erasure

You have the right to ask for the removal of your personal information or request that we restrict its processing. To initiate this, write to us at contact@spinzogames.com.

Consent Revocation

Where processing relies on your consent, you have the right to withdraw that permission at any time. This will not affect the legality of processing completed before withdrawal. Email contact@spinzogames.com to execute this request.

Data Portability

You may request to receive your personal data in a structured, standard, and machine-readable format, or request its transfer to another service provider. Please reach out to contact@spinzogames.com for support.

Right to Object

You have the right to oppose the processing of your personal information under certain circumstances as defined in this Policy.

Filing Complaints

You have the right to submit a complaint to a Data Protection Authority (DPA). Users residing in the European Union may register complaints with their local supervisory authority.

We do not engage in automated profiling or make automated decisions that carry legal consequences for you.

Children's Privacy Protection

We do not intentionally gather personal records from minors under 17 years of age (under 16 within European countries) without parental or guardian consent. If you are below these thresholds, please refrain from submitting any details or trying to access the Services. Certain titles may carry age limits that change by territory, operating system, or platform restrictions. If these limits apply to you, you are not authorized to send us your information or use the Services.

If we discover that we have accidentally processed personal records of a minor under the age of 17 (or 16 in Europe), we will execute steps to delete that data immediately. If you suspect we hold details regarding a minor below these ages, please alert us at contact@spinzogames.com.

Minors under the age of majority in their respective countries must have a parent or legal guardian read and accept this Policy and the associated Terms of Service on their behalf. We urge parents to oversee their children's gameplay sessions and become familiar with the materials available through our platforms.

United States Regional Addendum

This addendum is intended solely for residents of the United States. Under local state regulations, users may have the right to request disclosure of the types of personal details we compile, request the deletion of such records, reject the sharing of their profiles, and be protected against discriminatory treatment for exercising these rights. We do not sell user data, nor do we penalize or discriminate against anyone who exercises their rights.

Opting Out of Sharing

We process and disclose your data strictly according to this Policy. You hold the right to direct us not to share your personal details.

Response to Do-Not-Track Signals

Under California regulations, we must state how we handle browser "Do Not Track" indicators. Given that there is currently no consensus or standard for recognizing these signals, we do not react to "Do Not Track" requests at present.

Submitting Requests

To exercise these regional rights or address questions concerning our data policies, please email us at contact@spinzogames.com.

Amendments to this Policy

We reserve the right to modify this Policy periodically to reflect corporate or regulatory updates. We will make reasonable efforts to announce any material revisions that alter your rights. Should you disagree with any modified version of this Policy, you must immediately cease accessing our Services and close your account.

Get in Touch

If you have questions regarding our data protection methods or wish to make a request to resolve issues related to your personal information, please contact us using the details below:

Spinzo Games Company Limited.

contact@spinzogames.com